When faced with a surge of complex and time-consuming public records requests, the Paradise Valley Unified School District (PVSchools) needed a solution to streamline workflows and mitigate risk. This case study reveals how the district implemented CivicPlus’ NextRequest and Social Media Archiving solutions to automate manual processes, ensure compliance, and achieve peace of mind in an era of increasing scrutiny.
In this content, you will learn:
- How PVSchools reduced the time to fulfill public records requests from months to hours by using NextRequest’s automated batch redaction and de-duplication features.
- The benefits of a centralized request dashboard that provides a single source of truth for all open and closed requests, deadlines, and communications.
- How a Social Media Archiving solution archives over 850 social media posts every month in near real-time, including deleted content and metadata.
- The value of keyword alerts that provide instant notifications of potential threats or questions on social media, enabling a quick and proactive response.