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Changing Role of Managed Detection & Response (MDR) Providers in the AI Era (ESG/Omdia)

AI is reshaping the role of managed detection and response
providers, increasing both the complexity of security operations
and the demand for advanced services. Rather than reducing
reliance on MDR, AI is expanding its importance as organizations
face growing attack surfaces, more sophisticated threats, and
higher alert volumes. Businesses are looking to MDR providers
for stronger AI-driven capabilities, deeper expertise, and broader
coverage across their environments.

  • Security operations are becoming more complex due to
    evolving threats, expanding attack surfaces, and increased
    alert volume.
  • Organizations are using multiple MDR providers and expect
    broader coverage across more of their environments.
  • Demand is growing for AI-focused services, including
    strategy, controls, and management of AI-related risks.
  • Advanced technology, skilled analysts, and integration with
    existing tools are key factors in selecting MDR providers.
View Whitepaper

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