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How Accessible Websites Lead to Inclusive Communities

by admin01133

Ensure your local government builds a truly inclusive community by making web accessibility a top priority. This eBook explores how to meet legal requirements, foster trust, and boost engagement by providing equitable access to all...

Web Accessibility Checklist for Local Governments

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by admin02189

Complete an initial assessment of your agency’s current digital accessibility posture. Per the latest Department of Justice mandate, websites should follow the Web Content Accessibility Guidelines (WCAG), which state that content should be perceivable, operable,...

A Government Leader’s Guide to Meeting Website Accessibility and Compliance Requirements

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by admin02167

As a government leader, ensuring your website is accessible to all residents, including those with disabilities, is paramount. This guide will walk you through the essential requirements and best practices for achieving and maintaining compliance...

White Paper: The ROI of 311 CRM Technology

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by admin01051

Validate your investment in relationship and request management technology The single, most effective way for municipalities to boost resident engagement, trust, and satisfaction is to offer exceptional customer service experiences at every interaction and government...

Taking Control of the Narrative: A Local Government Playbook for Resident Request Management

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by admin01114

Discover how to channel resident concerns and feedback directly to your local government departments, away from the chaos of social media. Learn practical strategies for building trust and improving service efficiency in your community. Welcome...

Creative Uses for 311 & Citizen Requests with CivicPlus 311 CRM

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by admin01189

311 CRM tools offer a unique and efficient line of communication between residents and their government. Our technology experts developed this infographic highlighting the top 10 resident requests, emergency management uses, and unique ways to...

Retail Identity Fraud Prevention: A Checklist to Protect Your Business and Customers

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by admin0725

Online shopping is booming — and so is retail fraud. From fake account sign-ups and loyalty point theft to account takeovers and bot-driven scams, fraudsters are targeting retailers at every stage of the customer journey....

Tariff Management Guide

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by admin0952

Navigate Complexity with Confidence Today’s tariff environment is creating new challenges for supply chain management, pricing strategies, and long-term business planning. To respond effectively, companies need more than guesswork—they need accurate data and powerful analytics....

MBA For Lunch

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by admin01154

Essential Finance Insights in Just an Hour For a Chief Financial Officer, an MBA is one of the most valuable credentials. But most CFOs—and busy executives—don’t have the time to pursue an advanced degree. That’s...

Love Mondays

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by admin0926

Find Purpose. Enjoy Mondays. A Career and Culture Guide for Finance Leaders What if your career brought more than just results—but real meaning? In this guide, author and finance executive Ron Monteiro shares a step-by-step approach to...