admin - excelwhitepapers

The APPortunity: Reaching and Engaging the NP & PA Audiences

by admin0463

Advanced Practice Providers (APPs) like Nurse Practitioners (NPs) and Physician Assistants (PAs) are a rapidly growing audience, essential for bridging the widening gap between aging patient populations and the decreasing doctor workforce. This guide reveals...

Unlock the Power of NPs & PAs in Your HCP Marketing Strategy

admin

by admin0464

Nurse Practitioners (NPs) and Physician Assistants (PAs) are an underutilized powerhouse in healthcare, collectively writing over 1.2 billion prescriptions annually in the U.S. This webinar unveils crucial, new research into the mindset and behaviors of these Advanced...

The AI-Powered Experience Orchestration playbook

admin

by admin0586

Your guide to winning in today’s competitive customer experience landscape Go beyond automation – elevate every interaction Traditional customer experience (CX) strategies can’t keep up with rising customer expectations. Today’s customers view brands as a...

Why companies choose Genesys Cloud for AI and automation

admin

by admin0649

See why companies worldwide succeed with our industry-leading AI capabilities Transform your business with Genesys Cloud AI Looking for a customer experience (CX) solution with advanced, built-in artificial intelligence (AI) technology to revolutionize your customer...

Genesys Cloud AI Experience tokens

admin

by admin0669

The flexible and affordable way to power industry-leading contact center capabilities Looking for the best way to integrate advanced artificial intelligence (AI) and automation capabilities into your contact center operations? Genesys Cloud AI Experience tokens...

Practical guide to creating a contact center RFP

admin

by admin0526

Find the right partner so you can delight customers, engage employees and exceed business goals. Selecting a new contact center vendor is an exciting time for your organization. But it’s also a big decision. There...

5 trendsetters in AI innovation

admin

by admin0566

Discover how industry leaders are redefining CX with AI Get inspired by five trailblazing organizations transforming customer and employee experiences with AI-powered innovations Elevate your customer and employee experience strategies with insights from real success...

2025 Contact Center buyers guide

admin

by admin0504

Choosing the right contact center platform is a critical step for any business. With a broad range of customer experience (CX) solutions available—from comprehensive platforms to specialized tools—it can be challenging to identify the ideal...

The agentic AI trust gap: Why forward- thinking companies should build guardrails

admin

by admin0608

Implement agentic AI with your consumers in mind Agentic AI is the future of customer interactions, yet trust remains fragile. Discover why building guardrails isn’t just smart; it’s essential. These insights are drawn from a...

The State of Customer Experience report: Key findings from Canada

admin

by admin0546

Canadian consumers desire more than just seamless customer experiences; they value empathy, knowledgeable support and the ability to speak with a real person when it matters. “The State of Customer Experience: Canada” report reveals how...