Category : Government

Discover how the Town of Howey-in-the-Hills, FL, transformed its manual, time-consuming processes into an efficient, cost-saving, and transparent operation. By implementing an integrated suite of CivicPlus solutions—including Agenda and Meeting Management, Municipal Website, and Municode...

Ensure your local government builds a truly inclusive community by making web accessibility a top priority. This eBook explores how to meet legal requirements, foster trust, and boost engagement by providing equitable access to all...

Complete an initial assessment of your agency’s current digital accessibility posture. Per the latest Department of Justice mandate, websites should follow the Web Content Accessibility Guidelines (WCAG), which state that content should be perceivable, operable,...

As a government leader, ensuring your website is accessible to all residents, including those with disabilities, is paramount. This guide will walk you through the essential requirements and best practices for achieving and maintaining compliance...

Validate your investment in relationship and request management technology The single, most effective way for municipalities to boost resident engagement, trust, and satisfaction is to offer exceptional customer service experiences at every interaction and government...

Discover how to channel resident concerns and feedback directly to your local government departments, away from the chaos of social media. Learn practical strategies for building trust and improving service efficiency in your community. Welcome...

311 CRM tools offer a unique and efficient line of communication between residents and their government. Our technology experts developed this infographic highlighting the top 10 resident requests, emergency management uses, and unique ways to...