Fulfilling Public Records Requests Without Software: 4 Steps for Success

Amidst a surge in public records requests and a record-breaking backlog, local governments are struggling to keep up. This eBook provides a practical, four-step guide to successfully fulfilling public records requests without software, helping local government employees navigate their state’s laws, refine their processes, and avoid the risk of non-compliance.

In this content, you will learn:

• A four-step plan for managing public records requests, from auditing your current approach to putting a clear, documented process into action.
• The critical importance of understanding your state’s laws regarding response timelines, exemptions, and penalties for non-compliance.
• The challenges of managing social media posts and comments as public records and why screenshots alone are not a sufficient method for retention.
• Why a manual process is vulnerable to legal deadlines and lawsuits, and how a lack of organization can lead to a backlog and a drain on staff resources.