Gartner UCaaS MQ 2025
Zoom is a Leader in the 2025 Gartner® Magic Quadrant™ for UCaaS
When organizations rely on seamless, secure, and intelligent
communication, having a trusted UCaaS partner is essential. That’s why
we feel many IT decision-makers look to the Gartner annual Magic
Quadrant as a trusted benchmark for evaluating providers.
We’re proud to share that in 2025, Zoom has once again been
recognized as a Leader in the Gartner® Magic Quadrant™ for Unified
Communications as a Service (UCaaS), Worldwide. We feel it reflects
our ongoing dedication to the innovation of our UCaaS offerings, which
include Zoom AI Companion, Team Chat, Phone, Meetings, and more.
To us, this recognition highlights our continued commitment to
innovation, reliability, and delivering a platform that empowers
businesses to connect, collaborate, and get more done.
Gartner Disclaimer:
Gartner, Magic Quadrant for Unified Communications as a Service, By Pankil
Sheth et al., 22 September 2025
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its
affiliates in the U.S. and internationally and is used herein with permission. All
rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or
its affiliates and is used herein with permission. All rights reserved.
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This graphic was published by Gartner, Inc. as part of a larger research document
and should be evaluated in the context of the entire document. The Gartner
document is available upon request from Zoom.