In the latest 2025 “Gartner Peer Insights™ ‘Voice of the Customer’”
report, security practitioners have overwhelmingly spoken — Palo Alto
Networks Cortex XDR is a Customers’ Choice for endpoint protection
platforms (EPP), with a 98% Willingness to Recommend score — the
highest of all vendors that were recognized with the Customers’ Choice
distinction.

We have been recognized by the industry’s most trusted voices,
including as a Leader in the 2025 Gartner Magic Quadrant™ for
Endpoint Protection Platforms and 2024 Forrester Wave for XDR, as
well as achieving industry-best 100% detection in the latest MITRE
ATT&CK Evaluations.

What is the Gartner Voice of the Customer Report?

The ‘Voice of the Customer’ is a document that applies a methodology
to aggregate Gartner Peer Insights’ reviews in a market to provide an
overall perspective for IT decision makers. The methodology includes:

User Interest and Adoption: User Interest and Adoption scores
incorporate three factors, each given equal weight: review volume, user
willingness to recommend and review market coverage across industry,
company size and region.

Overall Experience: A vendors’ Overall Experience is a composite
score that incorporates the Overall Rating average and two sub-rating
averages: ‘Capabilities’ (Product Capabilities for software markets;
Service Capabilities for service markets) and ‘Support/Delivery’ (Service
& Support for software markets; Delivery & Execution for service
markets).

See the recognition based on Endpoint Security Peer Reviews —
Download the Gartner report now.