Providing equal digital access to public services is not just an operational necessity for local governments, but a critical legal requirement under federal accessibility standards. Download this actionable guide from CivicPlus to explore 13 practical web accessibility best practices your municipal team can implement immediately across visual design, content, navigation, multimedia, and digital forms.

Key takeaways from this resource include:

• Visual design and formatting standards to ensure proper color contrast ratios and readable typography that accommodate low vision and cognitive differences.
• Content and structural enhancements that optimize plain-language writing, meaningful link descriptions, and hierarchical heading tags for screen readers.
• Techniques for full keyboard navigability and accessible data tables, allowing residents with motor impairments to seamlessly interact with civic pages.
• Strategies to remediate multimedia, online forms, and legacy PDFs, transforming inaccessible documents into compliant digital assets while establishing ongoing resident feedback loops.