How AI Agents Are Redefining the Future of
Work: Early Adopters Gain Significant
Competitive Advantages
An IDC white paper written by Wayne Kurtzman, sponsored by Slack
Not long ago, AI agents doing our tasks was pure science fiction — now they’re in our homes and offices, reinventing how we work and what’s possible.
One thing is clear: companies need a clear strategy to take advantage of the new digital workforce that is shaping the next economy.
IDC defines AI agents as autonomous, LLM-powered software that can sense what’s happening, decide, act, and interact with people or systems in a human-like way.
But how will AI agents integrate into the day-to-day work of your organization? Legacy work platforms and productivity suites weren’t built for agentic work.
According to IDC, “every company and leader needs to be looking at collaboration as a strategic priority,” and the companies that integrate AI agents into their collaboration stack first will gain a competitive edge over laggards.
Download the new IDC white paper to learn:
What sets agentic AI apart from assistive AI
How AI agents are redefining how work gets done
Why your team should collaborate with AI agents
Key capabilities to have in an agentic work platform
How to realize the benefits as early adopters
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