When peak rental season arrives, disjointed schedules, delayed approvals, and manual payment tracking can quickly overwhelm parks and recreation staff. Download this comprehensive checklist from CivicPlus to audit your agency’s facility rental workflows, eliminate administrative bottlenecks, and deliver a seamless booking experience before demand surges.

Key takeaways from this resource include:

• Strategies to audit facility calendars and space availability, preventing costly double-bookings by factoring in recurring reservations, maintenance closures, and blackout dates.
• Techniques for standardizing approval workflows and documentation, establishing clear criteria for insurance certificates, permits, and variable booking windows.
• Best practices for managing payments, deposits, and refunds, ensuring security fees and damage deposits are tracked systematically without endless manual follow-ups.
• Methods to eliminate manual operational gaps, connecting internal communications across front-office, maintenance, and setup crews within a unified reservation platform.