The Resident Trust Begins with Web Accessibility report highlights how 88% of residents who find their municipal website easy to navigate report significantly higher levels of trust in local government. As 2026 and 2027 deadlines approach, this study examines why website quality is seen as a direct reflection of leadership and how officials can overcome common staffing and budget barriers.

Download this report to discover:

• The Trust-Usability Correlation: Data-driven insights into how accessible services influence public perception and resident engagement.
• Adoption and Awareness Gaps: Why only 13% of officials are familiar with recent DOJ updates and how to bridge the gap toward compliance.
• Overcoming Operational Barriers: Strategies to tackle the top challenges facing municipalities, including financial constraints and limited staff training.
• A Path to Seamless Compliance: How hands-off remediation and instant PDF conversions help your team meet legal requirements without needing technical expertise.