The Comprehensive Guide to Public Record Keeping

Processing public records is a core responsibility for government clerks, but an overwhelming volume of complex requests and outdated manual processes can lead to fear and dread. This eBook provides a comprehensive guide to public record keeping, from federal laws to social media retention, offering practical strategies and software solutions to help clerks maintain compliance and boost efficiency.

In this content, you will learn:

• The current state of public records laws, including how social media posts and user-generated content are legally considered public records in every state.
• The risks of relying on social networks for record retention and why manual archiving is time-consuming and often inadmissible in legal situations.
• How an all-in-one records request management platform like CivicPlus NextRequest can simplify your workflow, track requests, and mitigate litigation risk.
• The benefits of a Social Media Archiving solution that captures metadata, original context, and even deleted content in real-time, ensuring legal defensibility.