{"id":24332,"date":"2026-02-11T18:21:11","date_gmt":"2026-02-11T18:21:11","guid":{"rendered":"https:\/\/excelwhitepapers.com\/insights\/?page_id=24332"},"modified":"2026-02-17T17:10:28","modified_gmt":"2026-02-17T17:10:28","slug":"98-willingness-to-recommend","status":"publish","type":"page","link":"https:\/\/excelwhitepapers.com\/insights\/98-willingness-to-recommend\/","title":{"rendered":"98% Willingness to Recommend"},"content":{"rendered":"\t\t
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98% Willingness to Recommend<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Highest of all Customers\u2019 Choice vendors for Endpoint
Protection<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In the latest 2025 \u201cGartner Peer Insights\u2122 ‘Voice of the Customer’\u201d
report, security practitioners have overwhelmingly spoken \u2014 Palo Alto
Networks Cortex XDR is a Customers\u2019 Choice for endpoint protection
platforms (EPP), with a 98% Willingness to Recommend score \u2014 the
highest of all vendors that were recognized with the Customers\u2019 Choice
distinction.<\/p>

We have been recognized by the industry\u2019s most trusted voices,
including as a Leader in the 2025 Gartner Magic Quadrant\u2122 for
Endpoint Protection Platforms and 2024 Forrester Wave for XDR, as
well as achieving industry-best 100% detection in the latest MITRE
ATT&CK Evaluations.<\/p>

What is the Gartner Voice of the Customer Report?<\/strong><\/p>

The \u2018Voice of the Customer\u2019 is a document that applies a methodology
to aggregate Gartner Peer Insights\u2019 reviews in a market to provide an
overall perspective for IT decision makers. The methodology includes:<\/p>

User Interest and Adoption<\/strong>: User Interest and Adoption scores
incorporate three factors, each given equal weight: review volume, user
willingness to recommend and review market coverage across industry,
company size and region.<\/p>

Overall Experience<\/strong>: A vendors\u2019 Overall Experience is a composite
score that incorporates the Overall Rating average and two sub-rating
averages: \u2018Capabilities\u2019 (Product Capabilities for software markets;
Service Capabilities for service markets) and \u2018Support\/Delivery\u2019 (Service
& Support for software markets; Delivery & Execution for service
markets).<\/p>

See the recognition based on Endpoint Security Peer Reviews \u2014<\/strong>
Download the Gartner report now.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Palo Alto Networks has a 98% willingness-to-recommend rating based on 198 reviews as of
January 2025.
Gartner, Voice of the Customer for Endpoint Protection Platforms, By Peer Contributors, 28 June
2024
GARTNER is a registered trademark and service mark, and PEER INSIGHTS and Magic
Quadrant are registered trademarks of Gartner, Inc. and\/or its affiliates in the U.S. and
internationally and are used herein with permission. All rights reserved.<\/p>

The GARTNER PEER INSIGHTS CUSTOMERS\u2019 CHOICE badge is a trademark and service
mark of Gartner, Inc. and\/or its affiliates and is used herein with permission. All rights reserved.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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